shipping policy

Shipping Policy

Last Updated: March 28, 2025

At Arteviveearplugs.com, we are committed to delivering products quickly worldwide, providing you with the most complete range of earplug products. We offer free shipping on all consumer and professional orders of $50 or more!*

Processing Time

  • All orders are processed within 24 hours of being placed.

  • We process orders six days a week (Monday - Saturday). Orders placed on Sundays or holidays will be processed the next business day.

Shipping Times & Rates

  • United States: DHL E-Commerce - $5.99 USD | Estimated delivery time: 2-4 business days.

  • United Kingdom, France, Germany: DHL E-Commerce - $5.99 USD | Estimated delivery time: 8-15 business days.

  • Australia: DHL E-Commerce - $5.99 USD | Estimated delivery time: 8-15 business days.

  • Other Countries: DHL E-Commerce - $7.99 USD | Estimated delivery time: 8-15 business days.

Order Delivery & Address Accuracy

  • Your order will be delivered to the address entered when placing your order. Please double-check your address before submitting your order.

  • If you have entered an incorrect address, please contact us at info@artevive.com immediately.

  • Any packages returned due to a wrong or incorrect address will be reshipped at the cost of the purchaser.

Tracking Information

  • Please allow 4-7 days for your tracking number to be updated in the system after receiving your shipping confirmation email.

  • Occasionally, tracking numbers may display that your order is not found - THIS does NOT mean that you're package is not on the way. Shipping carriers can experience issues with systems. 

Lost, Stolen, or Undelivered Packages

  • We are NOT responsible for lost, stolen, or undelivered packages. All such incidents are the responsibility of the buyer. HOWEVER we do offer refunds and replacements for all unlucky events. Please contact us if you have issues. 

  • In the event of a mail carrier failure, please contact your local carrier directly with any questions or concerns.

Where Do Your Products Ship From?

  • We source our inventory from multiple locations within the US, Europe, and Asia. To maintain affordability and quality, we utilize a centralized fulfillment center in Asia for Worldwide shipments.

Countries We Ship To

Arteviveearplugs.com ships to the following countries:

  • United States, Canada, United Kingdom, Australia, Germany, France, Korea, Switzerland, Hungary, Italy, Luxembourg, Poland, Finland, Ireland, Belgium, Israel, and New Zealand.

Contact Us

For any questions or concerns related to our Shipping Policy, please contact us at: