100-Day Satisfaction Guarantee We want you to love your Artevive Earplugs. If you aren't completely happy with your purchase, you have 100 days from the delivery date to request a refund or exchange.
Eligibility for Returns To be eligible for a return, please ensure:
You have the proof of purchase (order number or confirmation email).
The product is returned in like-new condition with its original packaging.
How to Start a Return Email us at info@arteviveearplugs.com with your order number and the reason for the return. Our team will send you instructions on how and where to send your package.
Shipping Costs
Defective or Incorrect Items: If we made a mistake or your item arrived damaged, we will cover all return shipping costs.
Standard Returns: If you are returning an item for other reasons (e.g., change of mind), you are responsible for the return shipping costs.
Refund Process Once we receive and inspect your return, we will notify you via email. If approved, your refund will be processed to your original payment method within 7 business days. Please note that original shipping fees are non-refundable.
