Privacy policy

Last Updated: January 6, 2026

Artevive Earplugs (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website arteviveearplugs.com (the “Site”).

By using the Site, you agree to the collection and use of information in accordance with this policy.

1. INFORMATION WE COLLECT

Personal Data: We collect personally identifiable information you voluntarily provide, including:

Contact Information: Name, email address, shipping address, and phone number.
Order Details: Products purchased and transaction history.
Communication Data: Information you provide when contacting customer support.

Payment Information: All payments are processed securely through third-party processors (such as Shopify or PayPal). We do not store or have access to your full credit card information.

Automatically Collected Information: When you visit the Site, our servers (and Shopify) automatically collect data such as your IP address, browser type, operating system, access times, and the pages you viewed.

Cookies and Tracking Technologies: We use cookies, web beacons, and tracking pixels (such as the Meta Pixel and Google Analytics) to improve your experience and show you relevant advertisements.

2. HOW WE USE YOUR INFORMATION

We process your data for the following "Lawful Bases":

Contractual Necessity: To process transactions, ship your orders, and provide customer support.
Legitimate Interests: To improve our Site, prevent fraud, and conduct marketing (where permitted).
Consent: To send you newsletters or SMS marketing messages if you have explicitly opted in.

3. SHARING YOUR INFORMATION

We do not sell your personal data. We share information with the following service providers to run our store:

Shopify: Our ecommerce platform. You can read Shopify’s Privacy Policy here.
Shipping Carriers: To deliver your packages (e.g., UPS, USPS, DHL).
Marketing & Analytics: We use tools like Google Analytics and Meta Ads to understand site traffic and run targeted ads.
Legal Compliance: We may disclose data if required by law or to protect our legal rights.

4. SMS/TEXT MESSAGING POLICY

If you opt-in to receive SMS marketing from us, we collect your phone number and interaction data.

Consent: We do not share your mobile phone number with third parties for their marketing purposes.
Opt-Out: You can opt-out at any time.
Rates: Message and data rates may apply.

5. YOUR PRIVACY RIGHTS

Depending on where you live (e.g., California/CCPA or Europe/GDPR), you have the following rights:

Access: Request a copy of the personal data we hold about you.
Correction: Ask us to update or fix inaccurate information.
Deletion: Request that we delete your personal data (the "Right to be Forgotten").
Opt-Out of Tracking: You can opt-out of targeted advertising via the DAA or NAI portals.

To exercise these rights, please contact us at info@arteviveearplugs.com.

6. CALIFORNIA PRIVACY RIGHTS (CCPA)

We do not "sell" personal information as traditionally defined. However, our use of tracking pixels may be considered "sharing" for cross-context behavioral advertising. California residents may request a list of the categories of personal info we have disclosed to third parties for marketing purposes.

7. SECURITY & DATA RETENTION

We use industry-standard security measures to protect your data. We retain your personal information only as long as necessary to fulfill your orders or comply with legal obligations (such as tax laws).